Reviews

For decades, owners and guests of Channel Island Shores have returned to enjoy a relaxing, resort-like experience in one of the most beautiful beach towns in the country. Here are a few reviews from our guests.

Google
5.0/5
Jun 12, 2025
Google Grand Pacific Resorts
Location is A++, office staff very friendly and accommodating. You feel at home and having a full kitchen to cook was awesome. Our unit had a hot tub(didn't get a chance to use it, but that was a nice surprise)
Grand Pacific Resorts replied on Jun 12, 2025:
Hi Alicia, we are delighted to hear that you had a wonderful experience! Our friendly staff strives to make all guests feel at home and we are happy to hear that was the case. Thank you for your positive review and we hope to see you again soon!
Google
5.0/5
Jun 11, 2025
Google Grand Pacific Resorts
Channel Island Shores truly offers an amazing experience! Lucy was so friendly and all staff are incredibly kind and helpful and go above and beyond to make your stay enjoyable. Our room was impeccably clean, and the wonderful amenities made our time there even more comfortable. Plus, being so close to the beach was an absolute dream. Highly recommend for a fantastic getaway!
Grand Pacific Resorts replied on Jun 12, 2025:
Hi Jocelyn, thank you for the amazing review! We are thrilled to hear that you had a fantastic experience. Our team takes great pride in providing top-notch service and amenities to make your stay enjoyable. We hope to see you back for another dreamy beach getaway soon!
Google
5.0/5
Jun 11, 2025
Google Grand Pacific Resorts
The location was perfect, just a few houses from the beach. The neighborhood was quiet and safe. I would definitely visit again.
Grand Pacific Resorts replied on Jun 12, 2025:
Hi Anna, thank you for your great review! We are delighted to hear that you enjoyed our location and peaceful neighborhood. Can't wait to welcome you back soon, have a great day!
Google
4.0/5
May 29, 2025
Google Grand Pacific Resorts
I was initially hesitant about booking this place, as the reviews and pictures didn’t quite capture what I was expecting. However, I decided to give it a try, and I’m glad I did. I reserved a two-bedroom, 1.5-bath apartment that comfortably accommodated three of us, and it could easily host a family of six thanks to its spacious layout and a convenient pullout couch downstairs. The amenities exceeded my expectations—shower pressure was excellent, making quick and refreshing showers easy especially if you’re a big group. The condo includes utilities for four people, with plenty of towels provided (Thanks Tina). While there’s no air conditioning, the ocean breeze just a block away kept the unit comfortably cool throughout our stay. A nice bonus was having a hot tub in each unit, perfect for relaxing evenings. Parking was also straightforward, with one dedicated spot included. A heads-up for warmer months: if you’re sensitive to heat, keep in mind that summer temperatures can get quite hot, and the unit might feel warm without A/C. Additionally, because of the communal setup, it can get quite loud—sounds from neighboring units are audible—so don’t forget your earplugs if you value quiet. Off-season, this spot is ideal for friends’ getaways or a quick romantic escape. Overall, a charming and practical choice that offers great value and a fantastic location near the ocean.
Grand Pacific Resorts replied on Jun 3, 2025:
Hi Tawny, thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay and appreciated our spacious layout, amenities, and convenient location. It was a pleasure hosting you, and we hope to welcome you back for another relaxing getaway!
Google
5.0/5
May 25, 2025
Google Grand Pacific Resorts
Clean and the house keepers are great and Lucy at the front desk is awesome very polite and helpful thank you all for the best visit ever I will definitely be back
Grand Pacific Resorts replied on Mar 26, 2025:
Hi Luciano, thank you so much for your kind words! We are thrilled to hear that you had the best experience at our establishment. Our team takes pride in providing exceptional service and making our guests feel truly appreciated. We can't wait to welcome you back again soon!
Google
5.0/5
May 25, 2025
Google Grand Pacific Resorts
Love it here! highly recommend 🙂
Google
5.0/5
May 21, 2025
Google Grand Pacific Resorts
The condo was about a minute walk to the beach. It was spacious, clean, and well kept. There is also a laundry room inside the unit and the kitchen is stocked with a few dishes. The neighborhood itself was nice and parking was convenient. We would definitely stay here again.
Grand Pacific Resorts replied on May 22, 2025:
Hi Michelle, thank you so much for the positive review! We hope to see you again soon, have a great day!
Google
5.0/5
Apr 29, 2025
Google Grand Pacific Resorts
Quiet clean excellent customer service, kind of hate to give away the secret.
Grand Pacific Resorts replied on May 1, 2025:
Hi Marion, thank you so much for your kind words! We strive to provide top-notch customer service and create a peaceful atmosphere for our guests. Your support means the world to us!
Google
1.0/5
Apr 28, 2025
Google Grand Pacific Resorts
I wish there was a 0 score in here! If you’re looking for a place with terrible service and want to get headaches on your trip I recommend this place. They won’t check in after 6pm and their office is only open 9-6. They do not answer to the emergency calls and ignore your texts if it after office hour! I booked this place and left a voice mail and a text on Saturday night that I’ll get there after 6 pm, no response from them. I go there at 9 pm on Sunday, nothing! No key no code to enter nothing! Called them 4 times no response. I had to find another place to stay the night pay higher rate since it was late.
Grand Pacific Resorts replied on Apr 29, 2025:
Here at Channel Islands Shores, we strive for excellence, and are disappointed to hear that you received anything less. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Google
5.0/5
Apr 21, 2025
Google Grand Pacific Resorts
This resort is amazing. The unit is so large with your own private hot tub and washer and dryer. You just can’t beat that. The front desk people are so friendly.
Grand Pacific Resorts replied on May 1, 2025:
Hi Yvonee, thank you for your amazing review! We're thrilled to hear that you enjoyed our spacious units and wonderful amenities. Our front desk staff works hard to provide friendly and helpful service to all of our guests. We can't wait to have you back soon!